Ошибки
При ошибке обработки запросов API возвращает такую структуру:
{
"error_code": 1,
"error_name": "REQUEST_VALIDATION_ERROR",
"message": "request data validation error",
"detail": {}
}Ошибка с кодом 1 означает, что формат запроса не соответствует тому, что метод ожидает. Формат описан в схеме запросов в swagger'e.
Список кодов ошибок, которые могут встретиться при работе с API:
{
"1": {
"name": "REQUEST_VALIDATION_ERROR",
"message": "request data validation error"
},
"10": {
"name": "NOT_PAID",
"message": "not paid"
},
"11": {
"name": "NOT_IN_SUBSCRIPTION",
"message": "not in subscription"
},
"413": {
"name": "REQUEST_TOO_LARGE",
"message": "request body is too large"
},
"429": {
"name": "TOO_MANY_REQUESTS",
"message": "too many requests"
},
"500": {
"name": "INTERNAL_SERVER_ERROR",
"message": "internal server error"
},
"1000": {
"name": "CONTACT_NOT_FOUND",
"message": "contact not found"
},
"1001": {
"name": "CONTACT_PHONE_EMAIL_CONFLICT",
"message": "a contact with the same phone or email already exists"
},
"1002": {
"name": "CONTACT_TAG_NOT_EXISTS",
"message": "contact tag not exists"
},
"2000": {
"name": "NOTE_NOT_FOUND",
"message": "note not found"
},
"3000": {
"name": "TAG_NOT_FOUND",
"message": "tag not found"
},
"3001": {
"name": "TAG_ALREADY_EXISTS",
"message": "a tag with the same name already exists"
},
"4000": {
"name": "CHAT_NOT_FOUND",
"message": "chat not found"
},
"5000": {
"name": "MEMBER_NOT_FOUND",
"message": "member not found"
},
"6000": {
"name": "ITEM_NOT_FOUND",
"message": "item not found"
},
"6001": {
"name": "ITEM_DUPLICATE_ERROR",
"message": "item already exists"
},
"7000": {
"name": "TEMPLATE_NOT_FOUND",
"message": "template not found"
},
"7001": {
"name": "TEMPLATE_WABA_ERROR",
"message": "generic waba error"
},
"7002": {
"name": "TEMPLATE_WABA_ACCESS_ERROR",
"message": "waba access error"
},
"7003": {
"name": "TEMPLATE_WABA_PHONE_INVALID_ERROR",
"message": "waba phone invalid"
},
"7004": {
"name": "TEMPLATE_WABA_NOT_FOUND",
"message": "waba template not found"
},
"8000": {
"name": "COMPANY_NOT_FOUND",
"message": "company not found"
},
"8001": {
"name": "COMPANY_LIMIT_INCORRECT_TYPE",
"message": "incorrect company limit type"
},
"10000": {
"name": "CONNECTION_NOT_FOUND",
"message": "connection not found"
},
"10001": {
"name": "CONNECTION_ALREADY_EXISTS",
"message": "connection with the same params already exists"
},
"10002": {
"name": "CONNECTION_TYPE_MISMATCH",
"message": "connection type and data type mismatch"
},
"10004": {
"name": "CONNECTION_INCORRECT_CLIENT_DATA",
"message": "incorrect client data"
},
"10005": {
"name": "CONNECTION_AMOCRM_UNKNOWN_ERROR",
"message": "amocrm unknown error"
},
"10006": {
"name": "CONNECTION_AMOCRM_ACCESS_DENIED",
"message": "amocrm access error"
},
"10007": {
"name": "CONNECTION_BLACKLIST_CHAT_IS_ALREADY_BLACKLISTED",
"message": "chat is already blacklisted"
},
"10008": {
"name": "CONNECTION_BLACKLIST_CHAT_IS_NOT_BLACKLISTED",
"message": "blacklist not contains this chat"
},
"10009": {
"name": "CONNECTION_BLACKLIST_LIMIT_EXCEEDED",
"message": "blacklist contains too many chats"
},
"10010": {
"name": "CONNECTION_LIMIT_EXCEEDED",
"message": "connection limit exceeded"
},
"10011": {
"name": "CONNECTION_AMOCRM_INVOICE_CATALOG_NOT_FOUND",
"message": "amocrm invoice catalog not found"
},
"10012": {
"name": "CONNECTION_BOUND_TO_ANOTHER_COMPANY",
"message": "connection bound to another company"
},
"11000": {
"name": "UNAUTHORIZED",
"message": "unauthorized"
},
"12000": {
"name": "ENTITY_NOT_FOUND",
"message": "legal entity was not found"
},
"12001": {
"name": "ENTITY_INCORRECT_CLIENT_DATA",
"message": "incorrect client data"
},
"12002": {
"name": "ENTITY_SIGNER_NOT_FOUND",
"message": "signer not found"
},
"13000": {
"name": "INTEGRATION_NOT_FOUND",
"message": "integration not found"
},
"13001": {
"name": "INTEGRATION_INCORRECT_TYPE",
"message": "incorrect integration type"
},
"13002": {
"name": "INTEGRATION_UNSUPPORTED",
"message": "unsupported integration type"
},
"13003": {
"name": "INTEGRATION_DELETED",
"message": "integration deleted"
},
"13004": {
"name": "INTEGRATION_INVALID_STATE",
"message": "invalid integration state"
},
"13005": {
"name": "INTEGRATION_ALREADY_LINKED",
"message": "integration is already linked to another company"
},
"13006": {
"name": "INTEGRATION_LIMIT_EXCEEDED",
"message": "integration limit exceeded"
},
"14000": {
"name": "PROMOCODE_NOT_FOUND",
"message": "promocode not found"
},
"14001": {
"name": "PROMOCODE_ALREADY_EXISTS",
"message": "promocode with this value already exists"
},
"14002": {
"name": "PROMOCODE_LIMIT_EXCEEDED",
"message": "promocodes count limit exceeded"
},
"15000": {
"name": "MESSAGING_MODE_NOT_SUPPORTED",
"message": "mode not supported"
},
"15001": {
"name": "MESSAGING_UNABLE_TO_VALIDATE_PHONE",
"message": "unable to validate phone number"
},
"15002": {
"name": "MESSAGING_MESSAGE_NOT_FOUND",
"message": "message not found"
},
"15003": {
"name": "MESSAGING_PHONE_NO_WHATSAPP",
"message": "phone is not registered in WhatsApp"
},
"15004": {
"name": "MESSAGING_CONNECTION_TYPE_UNSUPPORTED",
"message": "unsupported connection type"
},
"15005": {
"name": "MESSAGING_INCORRECT_WABA_API_KEY",
"message": "incorrect WABA api key"
},
"15006": {
"name": "MESSAGING_CHATAPI_INSTANCE_NOT_AUTHORIZED",
"message": "instance not authorized"
},
"15007": {
"name": "MESSAGING_CHATAPI_INSTANCE_NOT_PAID",
"message": "instance not paid"
},
"15008": {
"name": "MESSAGING_CHATAPI_INSTANCE_NOT_AVAILABLE",
"message": "instance not available"
},
"15009": {
"name": "MESSAGING_TELEGRAM_CREATE_CHAT_ERROR",
"message": "unable to create telegram chat"
},
"15010": {
"name": "MESSAGING_WABA_TEMPLATE_NOT_FOUND",
"message": "specified template is not found in specified locale"
},
"15011": {
"name": "MESSAGING_FILE_URL_NOT_SUPPORTED",
"message": "file url is invalid or not supported"
},
"15012": {
"name": "MESSAGING_MARKUP_NOT_SUPPORTED",
"message": "markup not supported for this connection type"
},
"16000": {
"name": "FILE_MIME_TYPE_NOT_SUPPORTED",
"message": "file mime type is not supported"
},
"17000": {
"name": "TELEGRAM_GENERIC_ERROR",
"message": "telegram error"
},
"17001": {
"name": "TELEGRAM_VERIFICATION_CODE_EXPIRED",
"message": "telegram verification code expired"
},
"17002": {
"name": "TELEGRAM_FLOOD_ERROR",
"message": "telegram flood control triggered"
},
"17003": {
"name": "TELEGRAM_2FA_PASSWORD_NEEDED",
"message": "telegram two-steps verification is enabled and a password is required"
},
"17004": {
"name": "TELEGRAM_ALREADY_AUTHORIZED",
"message": "telegram already authorized"
},
"17005": {
"name": "TELEGRAM_CODE_EXPIRED",
"message": "telegram code expired"
},
"17006": {
"name": "TELEGRAM_2FA_PASSWORD_INCORRECT",
"message": "telegram 2fa password incorrect"
},
"17007": {
"name": "TELEGRAM_NOT_OCCUPIED_ERROR",
"message": "telegram phone/username not occupied (or phone is hidden)"
},
"17008": {
"name": "TELEGRAM_AUTH_ERROR",
"message": "telegram authorization error (may need to re-login)"
},
"17009": {
"name": "TELEGRAM_CODE_INVALID",
"message": "the code provided is invalid"
},
"17010": {
"name": "TELEGRAM_PHONE_INVALID",
"message": "the phone number provided is invalid"
},
"17011": {
"name": "TELEGRAM_PHONE_BANNED",
"message": "the phone number provided is banned"
},
"18000": {
"name": "INVOICE_GENERIC_ERROR",
"message": "an error occurred while processing request"
},
"18001": {
"name": "INVOICE_NOT_FOUND",
"message": "invoice not found"
},
"18002": {
"name": "INVOICE_UNSUPPORTED_VAT_VALUE",
"message": "unsupported VAT value"
},
"18003": {
"name": "INVOICE_PROVIDER_ERROR",
"message": "provider error"
},
"19000": {
"name": "BITRIX_UNKNOWN_ERROR",
"message": "bitrix error"
},
"19001": {
"name": "BITRIX_ACCESS_DENIED",
"message": "bitrix access denied error"
},
"20000": {
"name": "WEBHOOK_NOT_FOUND",
"message": "webhook not found"
},
"20001": {
"name": "WEBHOOK_VALIDATION_ERROR",
"message": "webhook validation error"
},
"21000": {
"name": "ROLE_ALREADY_EXISTS",
"message": "a role with the same name already exists"
},
"21001": {
"name": "ROLE_NOT_FOUND",
"message": "role not found"
},
"21002": {
"name": "ROLE_DEFAULT_ROLE_CANNOT_BE_UPDATED",
"message": "default role cannot be updated"
},
"21003": {
"name": "ROLE_PERMISSION_NOT_FOUND",
"message": "permission not found"
},
"22001": {
"name": "SUBSCRIPTION_NOT_FOUND",
"message": "subscription not found"
},
"22002": {
"name": "SUBSCRIPTION_NOT_ENOUGH_DAYS",
"message": "not enough days to recalculate"
},
"22003": {
"name": "SUBSCRIPTION_REQUISITE_NOT_FOUND",
"message": "requisite not found"
},
"22004": {
"name": "SUBSCRIPTION_PROMO_CODE_INVALID",
"message": "invalid promo_code"
},
"22005": {
"name": "SUBSCRIPTION_PAUSED",
"message": "subscription paused"
},
"22006": {
"name": "SUBSCRIPTION_PAYMENTS_LOCKED",
"message": "subscription payments locked"
},
"22007": {
"name": "SUBSCRIPTION_DATE_INVALID",
"message": "invalid subscription date"
},
"22008": {
"name": "SUBSCRIPTION_DIALOGS_LOCKED",
"message": "dialogs payments are locked"
},
"23000": {
"name": "SALES_SHOP_NOT_FOUND",
"message": "shop not found"
},
"23001": {
"name": "SALES_CATALOG_NOT_FOUND",
"message": "catalog not found"
},
"23002": {
"name": "SALES_PRODUCT_NOT_FOUND",
"message": "product not found"
},
"24000": {
"name": "BROADCAST_NOT_FOUND",
"message": "broadcast not found"
},
"24001": {
"name": "BROADCAST_UNSUPPORTED_CONNECTION",
"message": "unsupported broadcast connection"
},
"24002": {
"name": "BROADCAST_UNABLE_TO_UPDATE",
"message": "unable to update broadcast"
},
"25000": {
"name": "FACEBOOK_UNABLE_TO_BIND",
"message": "unable to bind facebook account"
},
"25001": {
"name": "FACEBOOK_TOKEN_EXPIRED",
"message": "facebook token expired"
},
"25002": {
"name": "FACEBOOK_CATALOG_NOT_FOUND",
"message": "facebook catalog not found"
},
"25003": {
"name": "FACEBOOK_ACCOUNT_NOT_LINKED",
"message": "facebook account not linked to waba connection"
},
"25004": {
"name": "FACEBOOK_UNHANDLED_EXCEPTION",
"message": "facebook unhandled exception"
},
"25005": {
"name": "FACEBOOK_INVALID_APP_ID",
"message": "facebook invalid app id"
},
"25006": {
"name": "FACEBOOK_INVALID_APP_SECRET",
"message": "facebook invalid app secret"
},
"26000": {
"name": "USER_FORM_ALREADY_FILLED",
"message": "user form is already filled"
},
"26001": {
"name": "USER_FORM_NOT_AVAILABLE",
"message": "user form is not available"
},
"27000": {
"name": "NOTIFICATION_CHANNEL_LIMIT_EXCEEDED",
"message": "notification channel limit exceeded"
},
"27001": {
"name": "NOTIFICATION_CHANNEL_DUPLICATE_ERROR",
"message": "notification channel with the same chat ID already exists"
},
"28000": {
"name": "PARTNER_PAYOUT_LOCKED",
"message": "active payout already exists"
},
"28001": {
"name": "PARTNER_PAYOUT_INSUFFICIENT_BALANCE",
"message": "insufficient balance"
},
"29000": {
"name": "WABA_SETTINGS_NOT_AVAILABLE",
"message": "waba settings not available"
},
"99999": {
"name": "OTHER",
"message": "unknown error"
}
}Last updated