Radist.Online Docs
English
EnglishEspañol
English
EnglishEspañol
  • Our products
    • Radist Web
      • Register
      • Chats
        • Create a chat
        • Contact Profile
        • WhatsApp and Telegram Group chats for RadistWeb
      • The "Sales" module
        • The shops
          • Connecting the shop to Telegram Bot
          • How the telegram shope works
        • Products
        • Catalogs
        • Orders
        • How to send a link to a Catalog in Telegram
      • Templates
        • My Templates
        • Interactive messages
        • WABA templates
      • Contacts
        • Add a new contact
        • Notes in contacts
        • Tags in contacts
        • Sort, filter and find contacts
      • Broadcast
        • How to make a newsletter
        • Mailing list statuses
      • Connections
        • Telegram Bot
          • How to connect Telegram Bot to RadistWeb
          • Instructions for creating and configuring a bot in BotFather
      • Integrations
        • Telegram+Kommo.com
          • Telegram Integration connections to Kommo.com
          • How to write to the client's username
          • Group chats in Telegram for Kommo.com (amoCRM)
          • Support for messages with links in buttons:
          • Disconnecting a number from Telegram+Kommo.com integration
          • Telegram restrictions/Number bans
        • TelegramBot+Kommo.com
          • Connecting the integration of TelegramBot to Kommo.com in your Personal Account
          • Disabling the bot from integration TelegramBot+Kommo.com
          • How to reinstall Telegram integration Bot+Kommo.com
        • WABA+AmoCRM (Kommo.com)
          • Phone numbers
          • Installation and configuration of the integration
          • How to write first from any WABA number in amoCRM (multiaccounting):
      • Staff
      • Subscriptions
        • How subscriptions are paid
      • Tags
      • Company Settings
      • Notifications
      • Profile
      • Analytics
    • WhatsApp
      • Moving Current WA+Kommo.com clients to a personal cabinet
      • How to write first from any number via amoCRM (multiaccounting)
      • Connecting to Kommo.com (AmoCRM) through Radist Web personal account
      • How to change a connected WhatsApp number to another one
      • Mass chat creation
      • Menu in the chatbot
      • WhatsApp Group Chats for Kommo.com (amoCRM)
      • If the customer number is not in WA, then send a text/email or perform another action
      • WhatsApp business card
    • WhatsApp Business API
      • Start messages
      • Editing WhatsApp profile in RadistWeb cabinet
      • Adding product catalogs to Facebook
      • Adding a catalog application to Meta for Developers
      • How to remove a number from a subscription in 360Dialog
      • How to set up products/catalogs on WABA
        • Connecting a number to the WABA
      • New terms and conditions of WABA from 01.02.2023
      • Connecting a number to the WABA
        • Connecting a number to the WABA in RW
      • Rules for working with WABA
      • Connecting to WABA
        • Quick Registration
          • Quick registration with 360dialog payment
        • Verifying a company on Facebook
          • Checking the ban site on FB
        • Moderation of display name
      • Template moderation
        • How WABA templates work with dynamic URL links in Kommo.com
      • WABA-templates of the "Carousel" type
      • Changing the profile in 360dialog
      • Connecting to Kommo.com via Radist Web personal account
      • What to do if the integration stops working
      • Mailings through the WABA in the Kommo.com
      • Mass creation of chats in the WABA
      • How to write first, not from a template message in Kommo.com
      • Change of dialogs tariffing from 01.02.22
      • If the customer number is not in WA, then send a text/email or perform another action
      • Migration to 360Dialog
    • End-to-end analytics
  • Our Services
    • 🇬🇧Subscription tariffs
  • Archive
    • Tariffs
      • 🇬🇧Subscription tariffs (valid until 01.02.2025)
Powered by GitBook
On this page
  1. Our products
  2. Radist Web

Templates

PreviousHow to send a link to a Catalog in TelegramNextMy Templates

Last updated 4 months ago

When communicating with customers through our personal RadistWeb account, it is not necessary to type the same message every time, for example, with a description of a product /service or a greeting message. To do this, you can prepare frequently used response templates in advance and send them to the client, if necessary, directly from our personal RadistWeb account

This section contains 3 subsections:

  • My Templates

  • Interactive Templates

  • WABA templates

Read more information about each section in the following chapters by clicking on the next button, or by selecting the desired section in the left panel

Availability of template types in the Radist Web chat:

If only one template type is available, then the switch between template types is not displayed!

  • WhatsApp Business API, if the dialog is not started, only WABA templates are available for sending:

  • WhatsApp Business API, if the dialog is started (the client has responded), all three types of templates are available for sending - “My templates”, “Interactive Templates” and WABA templates:

  • For gray WhatsApp, only “My templates” are available to send to the chat:

  • For Telegram, only “My templates” are available for sending to the chat:

  • For Telegram Bot, only “My templates” are available for sending to the chat: