How subscriptions are paid

When you open the “Subscriptions” section, all paid subscriptions are checked. When you click “Pay”, you will be prompted to pay for all the subscriptions that are checked. If you don't want to renew any subscription, go back to the “Subscriptions” page, uncheck the subscriptions you don't want to renew and click “Pay” again

(If you don't want to extend any integration yet, uncheck the integration box).

When you click on “Pay”, the selected subscriptions open in a form to change the current tariff or renew the tariff.

The payment window opens:

You can do it here:

1. Select an operation:

• Improvement of the current tariff An operation to upgrade the subscription rate to a more advanced one and/or to add a number to the subscription to increase the Subscription Size. The upgrade operation will apply to the remaining validity period of the paid subscription.

• 1 month extension.

• Extension for 3 months.

• Extension for 6 months.

• Extension for 12 months.

Operations to extend the subscription period, also in this operation you can make improvements to the tariff.

By default, the “Improve Current Tariff” operation is selected.

Only subscriptions with an invoice amount other than 0 will be counted in the billed amount.

1. Number of WABA dialogs

If the selected subscriptions have WhatsApp Business API, a field is shown to add the payment for Waba Dialogs to the invoice. If a number is correctly entered in the field, the item “WABA Dialogs” is automatically added to the invoice with the calculated cost of the entered number of dialogs.

1. Selected subscriptions

This field reflects the selected subscriptions with information:

• Number of numbers The subscription size (number of paid numbers in the subscription) is displayed. For active subscriptions - the number of currently paid numbers, for inactive subscriptions - how many numbers were paid in the last subscription activation.

• Current tariff in subscription

The number of dialogs entered is displayed under “WABA dialogs”.

For subscriptions, the “Add” and “Change” buttons are displayed next to the data of paid numbers and subscription rate, respectively. (see below).

⚠️ The “Add” button at the “Number of numbers” opens the field for adding a number to the subscription.

You can use the “-” and “+” buttons to change the number of numbers in the subscription.

There is no “Add” button for the initial tariff, as only 1 number can be paid for in this tariff.

⚠️ The “Change” button at the tariff reveals the field for changing the subscription tariff.

If your current subscription is already paid (active), you will not be able to select plans that are lower than the current one (e.g. Standard plan cannot be changed to “Initial”).

Please also note that the Starting tariff is not available for selection if you pay for more than one number. In this case, please use the “Add” button to reduce the number to 1. (see above - “Add” button at the number of numbers).

1. You can enter a promo code for a discount Here you can enter a promo code for special terms and conditions, if any. If you have our discount promo code, click on “I have a promo code” and enter it. Once you enter the promo code and click on “Apply”, the system will automatically calculate the additional discount.

2. Click Next to proceed to payment

First, a window will open with payment details, after clicking on the Pay button, the payment system window will open

The payment window looks like this:

After payment, the subscription will automatically last for the paid period

In case you have a WABA connection and need to pay for it