Radist Web

Radist Web is a personal office for comfortable work with clients, with the ability to connect WhatsApp Business, WhatsApp, Telegram, banking integration with AmoCRM (Kommo.com).

In Radist Web you will be able to:

  • connect one or more Whatsapp Business, WhatsApp numbers and communicate with clients in a single window (all correspondence is duplicated in Kommo.com);

  • create a chat with new clients via WhatsApp;

  • create one or more companies in a personal office and switch between them;

  • under "Company Settings" you can change the company name and set the time zone for all functions in RadistWeb: time on incoming/outgoing messages in chats, time for billing link, time for ending a test or paid subscription ⚠️ The default time zone for all users is set to Moscow (GMT+3)

  • add employees and assign them access roles;

  • send WhatsApp Business templates to customers and create regular message templates;

  • track the remaining 24-hour window time (in WhatsApp Business API+amoCRM (Kommo.com) integration);

  • connect multiple integrations of the same type on different Kommo.com domains;

  • keep a database of contacts, edit name, phone number, e-mail, add notes and tags;

  • edit and create tags for contact cards.

  • We support stickers on WhatsApp:

  • Added support for numbers of the Republic of Côte d'Ivoire Added the ability to enter +225 071 409-0819 number on the "Add Telegram Number" page in RadistWEB.

  • Added the ability to display from which Facebook* and Instagram* ads a client is writing to you.

  • Added the ability to set the validity period of payment links in RadistWeb for a convenient period of time (from 30 minutes to 30 days). Learn more: instructions on how to change the lifetime of payment links

  • Disabled integrations in the general list of “Installed” integrations are displayed with a black and white logo. The list of "installed" integrations is filtered. The enabled ones are displayed first, then the disabled ones.

  • Now you can create WABA templates of the "Carousel" type directly from RadistWeb and send messages with cards to customers:

  • Right in the RadistWeb account, you can edit your profile in the official WhatsApp integration (WABA):

  • Set up start messages for the official WhatsApp Business API (WABA) integration so that your customers can quickly select and send you a message from the suggested list by opening your profile:

🆕🔥 In RadistWeb, outgoing messages display the name of the employee who sent the message from the system. Information about the employee who sent the outgoing message is also provided for working through the API.:

❗️ If the message was sent from a CRM or through a mailing list, the sender's name will not be displayed in the outgoing message. Instead, only the message itself, the time of dispatch, and the delivery status will be shown.

We're working on extending the Cabinet functionality, and the information on this page will be updated.

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