How to make a newsletter
Last updated
Last updated
To create a newsletter, you need to click on "Create broadcast"
The mailing list creation window opens:
Step 1. Specify the name of the mailing list (limit: 50 characters)
Step 2. The field for selecting the connection from which to send the newsletter (WhatsApp (unofficial integration), WhatsApp Business (WABA), Telegram Personal, Telegram Bot connections are displayed, if they are added to the cabinet).
The transition to stage 2 occurs when both fields of the first stage are filled in.
If you change the connection type when the user is in stage 2, you will receive a warning about the loss of data entered in stage 2. When you click on “Cancel", the connection type does not change.
Step 3. Choose between "Contacts from RadistWeb" or "Your recipient list". By default, "Contacts from "RadistWeb" is selected
The conditions for selecting contacts are set up, if they already exist in the company. Until the conditions are selected, the total number of contacts in RadistWeb in the company is displayed
How to add a condition: click on the "add condition" button, select tags A choice will appear between "all conditions" and "one of the conditions" (by default , "all conditions" is selected)
"all conditions": means that only those contacts that meet all the conditions will get to the recipients of the mailing list
"one of the conditions": means that only those contacts that meet all the conditions will get to the recipients of the mailing list meet at least one of the conditions
Depending on the selected conditions and this filter “all conditions”/”one of the conditions”, the number of recipients will change.
❗️There is no limit on the number of mailing recipients
Instructions: "How to create and edit tags"
Step 4. Select "If the contact has multiple numbers"
One contact can have several numbers: Number 1 and Number 2.
"Sending a newsletter to the last active chat" - send a newsletter to the chat to the number on which the last communication was conducted
"Sending a mailing list to all numbers" - the mailing list will go to all contact numbers
Step 5. Message for mailing
5.1 If WABA is selected:
The "+Select Template” button appears:
When you click on “Select template”, a pop-up window appears (as in the “Chats” section). At the first stage, you need to select a WABA template from the list, then it will appear in the Preview area.
Only WABA templates are available for selection!
If the template has variables, then the “Open Template” button will appear under the template preview. When you click on it, the template opens in a pop-up window to fill in the variables of the WABA template.
If all the variables are filled in, then when you click on “Add to newsletter”, the completed template is added to the newsletter, the pop-up window closes to continue filling in the newsletter information.
5.2 If Telegram/WhatsApp (Unofficial Integration)/Telegram Bot is selected:
Supported format: text, file, emoji
Limits on the number of characters in a mailing message:
To the text - 8192
File signature - 1024
You can attach only 1 file/picture/video to a message
Step 6. Approximate duration of mailing
The approximate duration of the mailing is indicated The approximate duration of the mailing is calculated as 1.2 seconds per recipient
Step 7. Sending the newsletter now or later
If the check mark on "postpone mailing" is not put down, then the newsletter is launched immediately by clicking the "Send now" button
When you select "postpone mailing", a field will open to select the date and time of sending the mailing
If the connection was not in the subscription, or it was not possible to access the connection, or at the time of sending the newsletter the subscription rate was “Initial”, then the status of sending the newsletter in the “Newsletters” section will be “Error".
Done.
All sent mailings or "scheduled" mailings can be viewed in the "Mailings" section. There you can also view the status for them and edit if necessary.
For more details, see the following instructions: "Mailing statuses"
If you select a connection type in the drop-down list that has an Initial subscription plan, the connection type is NOT inserted in the field and a warning error appears.