Telegram
Last updated
Last updated
Thank you for your interest in connecting Telegram! 🧡
The functionality of Telegram depends on the service that the connection will be used in conjunction with.
We support integration with:
RadistWeb :
Kommo.com:
Other CRMs - to clarify the possibility of using our Telegram product, you need to contact CRM technical support, which is of interest to you. You can find out the functionality by clicking on the link of one of the services.
The Telegram Personal connection cards display a button to disclose detailed information. This button is visible to all employees who have access to the "Connections" section.
When using the Telegram Personal connection, you can only view the list of blocked contact chats and unlock them. Blocking is carried out through the "Chats" section — by adding a contact to the "Blacklist".
For Telegram Personal connections, as well as for WhatsApp and WABA, a blacklist display stub has been implemented. It is activated if the connection is not included in the subscription, has not been paid, or if the subscription plan is "Initial".:
If an employee only has the right to view, when opening the connection card, they will only be able to see the names of the contacts of the blocked chats.
If an employee has the right to "Connect — Edit", they will also be shown the "Unblock" buttons next to each contact name.:
After successful unblocking, a pop-up message about the completed operation appears, indicating that the changes will take effect within 15 minutes.:
Added on the "Adding Telegram numbers" page in RadistWEB, the ability to enter the number +225 071 409-0819
We automatically notify customers that an active integration session has been disabled on the phone, which is why integration stops working.
You can configure access rights in the personal account of RadistWeb in the Settings - Employees section: ""
It is possible to add anonymous virtual numbers +888 purchased on the site.
