How VK Community chats work in RW

Писать первым и создавать новые чаты по VK Сообщества нельзя.

Two types of VK chats are supported in RadistWeb:

1. Private message to the community

A VK user writes to your community's private messages.

Features:

• One chat per user. Repeated messages end up in an existing chat (without duplicates).

• The chat header displays the VK user's profile name and ID.

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2. Group chat (conversation)

A VK user creates a group chat (conversation) and adds your community to it.

⚠️ Required conditions

• the community has been added to the chat

• the community is the administrator

💡 If it doesn 't work Check that the community has admin rights in the chat.

Features:

• Full-fledged operation is supported: receiving and sending messages in a group chat.

• Important: Outgoing messages will not display the "Read" status (a limitation of the VK API).

• The name of the group chat is displayed in the chat header.

• In order for messages from a group chat to reach RadistWeb, the community must be an administrator in this chat.

How to enable the ability to add to group chats: In the VK community settings: Manage → Messages → enable the "Add community to conversations" option.

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Supported message types

Sending (from RadistWeb)	Receiving (in RadistWeb)
Text messages	Text messages
Pictures	Pictures
Voice messages	Voice messages
Files / Documents	Files / Documents
—	Posts, products, videos, music (displayed by links)

Posts, products, videos, and music come in the link format. The VK API does not provide the ability to download these types of content. A link is displayed in the chat where you can view the content directly on VKontakte.