WhatsApp Web

version 1 of 12.11.21

Thank you for your interest in WhatsApp+amoCRM integration!

For video instructions on how to test the service, see below

Video instruction on how to work in your personal cabinet

Video instruction on how to connect an additional number and how to work integration with multiple connected numbers

See below for a video demonstration of the "WA Number Check" and "Hide Button to Start a Chat" features.

❗️👉 If you don't have a chat start button, reset your browser cache!

❗️ WARNING

When your employee contacted technical support with questions about the integration, he must specify the company ID from his personal cabinet - where to get the ID is shown in the screenshot.

This is to maintain confidentiality, so that we can be sure that it is an employee of your company. Otherwise, tech support may be denied until the employee's participation is confirmed by you.

Once connected, the following functionality will be available to you:

The videos are recorded in Russian. But you can visually see how the functions work without sound.

1️⃣ Starting a WhatsApp chat from amoCRM with the function of determining the presence of WhatsApp on the number and hiding the button to start the chat: 🎥 https://youtu.be/wabvSJBJafc

How to start a chat from a transaction in a mobile app: 🎥 https://www.youtube.com/watch?v=7jdcq4vfC7E

2️⃣ Correspondence with the client on WhatsApp within the transaction amoCRM.

3️⃣ Support for amoCRM mobile application. 🎥 https://www.youtube.com/watch?v=bC6GQ3nj_4I

4️⃣ Automatically refers to the client by name.

5️⃣ Sending/receiving files, videos, documents, receiving geo-positioning, audio recordings, contacts.

6️⃣ Listening to voice messages from customers directly in the transaction, without downloading.

7️⃣ Notifications about a missed call on WhatsApp.

8️⃣ AUTOMATIC start of a chat on WA

Watch a video on how to set this up: 🎥 https://www.youtube.com/watch?v=RQs_ii1eKI4&t=47s

9️⃣ First message catching + integration with ROISTAT 🎥 https://www.youtube.com/watch?v=WAa-3R29jOU&t=19s

🔟 Ability to connect multiple numbers to one amoCRM account 🎥 https://youtu.be/eWqlTDmJmcc

1️⃣1️⃣ WhatsApp-business card: allows you to send a message to contractors/executors whose contacts are not in the deal card 🎥A video on setting up a WhatsApp business card: https://youtu.be/htItNnFqsUE

1️⃣2️⃣ Blacklist: add numbers you don't want to receive messages from in amoCRM. 🎥Video on how the blacklist works: https://youtu.be/o-BnHeNwxfg

PreviousInstallation and configuration of the integration NextMoving Current WA+amoCRM clients to a personal cabinet

Last updated 3 years ago

Once connected, the following functionality will be available to you:

The videos are recorded in Russian. But you can visually see how the functions work without sound.

1️⃣ Starting a WhatsApp chat from amoCRM with the function of determining the presence of WhatsApp on the number and hiding the button to start the chat: 🎥 https://youtu.be/wabvSJBJafc

2️⃣ Correspondence with the client on WhatsApp within the transaction amoCRM.

4️⃣ Automatically refers to the client by name.

5️⃣ Sending/receiving files, videos, documents, receiving geo-positioning, audio recordings, contacts.

6️⃣ Listening to voice messages from customers directly in the transaction, without downloading.

7️⃣ Notifications about a missed call on WhatsApp.

8️⃣ AUTOMATIC start of a chat on WA

🔟 Ability to connect multiple numbers to one amoCRM account 🎥 https://youtu.be/eWqlTDmJmcc

1️⃣2️⃣ Blacklist: add numbers you don't want to receive messages from in amoCRM. 🎥Video on how the blacklist works: https://youtu.be/o-BnHeNwxfg