Editing WhatsApp profile in RadistWeb cabinet
Be sure to complete your WhatsApp profile, this reduces the risk of your number being blocked.
You cannot change WhatsApp Display Name - the WhatsApp Display Name - with this method. To edit it, use these instructions: https://docs.radist.online/docs/our-products/whatsapp-business-api/changing-the-profile-in-360dialog#changing-display-name
To edit your profile you need to:
- Go to RadistWeb https://radist.online/login in Settings and then Connections - WhatsApp Business API
- Select a number, and click on the “Edit” button to the right
- In the window that opens, select the “Profile” tab
Here you need to fill in the fields, we recommend filling in all the fields:
- Short Description - a brief description of your company, up to 139 characters.
- Full description - a detailed description of your company or business, up to 512 characters.
- Business Category - select the closest category to your company, if it does not fall into the list of categories - select “Other”.
- Email - company email address/email address where a customer can contact you outside of WhatsApp.
- Website address (main) - the main address of the company’s website, must match the address listed in the Facebook* business portfolio information for the business.
- Website address (additional) - additional address of the company’s website, e.g. regional office website.
- Address - the legal or actual address of the company or office.
- Profile picture - company avatar in WhatsApp, can be in JPG, JPEG or PNG format, no more than 50 MB.
After editing the profile, click on the “Save Changes” button
Last updated on