Navigating your account

Navigating the RadistWeb account: how the side menu works, how sections expand, what the collapsed menu does and how to reach support right from your account.

Everything RadistWeb has is gathered in the side menu: chats, sales, templates, contacts, broadcasts, analytics and settings. Here is how it works, so you don’t have to look for the right page by guessing.

Sections and subsections

Some sections have subsections — those are “Sales”, “Templates” and “Settings”. Click such a section and the list of its subsections opens right below it, with an indent.

• The arrow next to the name shows the state: the section is expanded or collapsed.
• The active subsection is highlighted — you can see where you are.
• Only one section is expanded at a time. Open a second one and the first collapses, so the menu never turns into a long list you have to scroll.

The collapsed menu

The menu can be collapsed down to icons — that leaves more room for the page. When it is collapsed, the icon of the parent section is highlighted, so it is clear which branch you are in. Hover over it and a pop-up list of subsections appears, showing which one is open right now.

The mobile version

On a phone a section with subsections works as a move to a second screen: you tap the section — the list of its subsections opens, together with a “Back” button.

What sits at the bottom of the menu

Below the list of sections there are three things: switching between companies, “Reference” and “Technical support”.

Switching between companies

Click the company name — the list of your companies opens, together with the “Add company” button.

📌 How to work with several companies — see Staff.

Reference

Two items: “Knowledge base” — this very base of instructions, and “Familiarization with the main sections” — a short tour of the account.

Technical support

The orange “Technical support” button at the very bottom of the menu is how you reach us. Clicking it offers two options:

• “Online chat” — a chat window right inside the account, your message goes straight to our specialists.
• “Contact us” — a page with every way to reach us: messengers, email and the rest.

What’s next